Right to Request Confidential Communications

You have the right to request a confidential communication in a specified format and to an alternative location.

Confidential communications include:

  • Bills and attempts to collect payment
  • Notice of adverse benefit determinations
  • Explanation of benefits¬† notice
  • Requests for additional information regarding a claim
  • Notice of contested claim
  • Name and address of a provider, description of services provided, and other information related to a visit
  • Any written, oral, or electronic communication that contains protected health information

Questions about MemorialCare Select Health Plan?

Call Us at (855) 367-7747